After taking my car back for the 3rd time to a different shop, I was fed up and wanted an "Honest" company to just fix my problem. I called for a quote and they asked if they could actually see the car to make an assessment of the issue. It turns out, if I had gone with the prior shop, I would have just put a band-aid on the problem and would likely have had to go back a 4th time to finish the work.