I'm impressed. Work was completed on time with a written estimate summary provided before completion. They performed an overall vehicle safety inspection for the 200,000-mile Lexus I was handing off to my oldest son. They checked everything & provided photo documentation for each critical area. No additional upcharge work was added. One really nice detail is their customer waiting area -- plenty of space, beverages, and comfortable seating in an open area without any hint of feeling crowded. 10/10 recommend.